KYHNO ELEGANCE WITHOUT EXPLANATION
KYHNO ELEGANCE WITHOUT EXPLANATION
At KYHNO, every piece is made with intention, care, and premium quality. Because our products are created specifically for each customer, we follow a clear and fair return policy.
All KYHNO products are made to order, which means each item is produced especially for you once your order is placed. For this reason, we do not accept returns or exchanges for reasons such as incorrect size selection, change of mind, or preference.
We strongly recommend reviewing our size chart carefully before placing your order.
We do not accept returns or refunds for:
Incorrect size ordered by the customer
Change of mind or personal preference
Minor color differences due to screen settings
Normal wear and tear
Your satisfaction matters to us.
If you receive an item that is
damaged, defective, or incorrect, we will gladly replace it or issue a refund.
You must contact us within 7 days of receiving your order
The item must be unused and unworn
Clear photos showing the issue must be provided
📧 Please email us at:
info@kyhno.xom
Include:
Your order number
Photos of the issue
A brief description
Once approved, we will arrange a replacement or refund at no additional cost to you.
If your refund is approved:
Refunds are issued to the original payment method
Processing time may take 5–10 business days, depending on your bank or payment provider
Shipping fees (if applicable) are non-refundable.
KYHNO is not responsible for packages lost due to incorrect shipping information provided by the customer.
Please double-check your shipping address before completing your order.
If a package is confirmed lost by the carrier, we will work with you to find the best possible solution.
Customs duties, taxes, or import fees may apply depending on your country. These fees are the responsibility of the customer and are non-refundable.
If you have any questions about this policy, please contact us at:
We are always happy to assist you.